a chalet unwieldy structure
Published Date: May, 13, 2024
Travel Date: May, 1, 2024
Rating: 2
A conspicuous hotel in the centre of Kalispell, we knocked its door in agony by chance, without recourse to reviews or other form of counsel. Rather big and unwieldy and understaffed. The poor receptionist had to deal with admission, suggestions, knowledge of localia and he managed it in distress and rather clumsily. In the dull centre. Sunday is a 'maudit' day with most of the restaurants closed, some misrepresented as open. The concierge receptionist's counsel was of no effect or validity. The labyrinthical structure of the hotel with the casino-adjacent do not help the romantic or less mobile client. Overall the hotel retains the elements of Americana with a touch of Columbia
- Rooms: 4
- Value: 3
- Sleep Quality: 4
- Location: 3
- Cleanliness: 3
- Service: 3
Top notch customer service
Published Date: Nov, 17, 2023
Travel Date: Nov, 1, 2023
Rating: 5
The front desk ladies when I checked in were absolutely wonderful! I did not get their names but the women working at around 5pm on 11/17, I appreciate you both! Had 1 very small issue but it was addressed and corrected right away. Very happy with this stay!
- Value: 5
- Location: 5
- Service: 5
All around great choice
Published Date: Oct, 28, 2023
Travel Date: Oct, 1, 2023
Rating: 5
Great location, very well-kept hotel with everything needed for stay. Location is excellent: best brewery right across parking lot, Starbucks in walking distance, easy access to highways and downtown. Perfect choice for us.
- Value: 5
- Location: 5
- Service: 5
It was ok But
Trip Type: Couples
Published Date: Oct, 11, 2023
Travel Date: Oct, 1, 2023
Rating: 4
We stayed here for the weekend . At check in they told us no room cleaning during our stay. Everywhere is Kalispell is a shortage of workers. Same here. , cleaning through out the hotel was lacking. The hallways really need to be shampooed. Our room was lacking the cleaning too
The place still looks good ,staff was friendly. The free breakfast was good. I liked having coffee available thru out the day
Not a good value for your money.
Published Date: Oct, 5, 2023
Travel Date: Oct, 1, 2023
Rating: 2
Ok, the scrambled eggs were good. This is a self-service room. There is absolutely no cleaning service. Not even the trash is emptied. The front desk offers minimal to no support. I was very disappointed. The beds feel old and overused, soft and sunken toward the center.