Whilst we loved our time in the park, and our room being so close to the rim where we were able to watch the sunrise and sunset, and of course make the most of the park during the day we found the check in slow with our room not being ready after the advertised time, it was an odd experience because the young man checking us in asked us where we wanted to stay in the lodges and then said the room was not ready? Why do that? We also found the room very very hot and very basic. We would stay again for the location but not for the room, or the check in experience

Cute, nice cabins overall. However, there were some dealbreakers. 1. Lack of AC when temperatures are at 95 everyday are a deal breaker. We arrived after a long drive and just wanted a nap but it was 85 degrees inside. 2. Dump truck come by at 4 a.m.every morning and shake the dumpsters outside all around the cabins. Since everyone has to sleep with windows open, there is no way that they do ant wake everyone up. 3. Service. Throughout Grand Canyon, the service overall was subpar. They are not representing America very well to all the visitors. It’s actually embarrassing that this is the perception many foreigners receive of our country. We ate at Harvey House Cafe in Bright Angel Lodge twice. The service was terrible. For example, when my husband asked that his burger be cooked well done, a server named Jason made the request sound as if too much and told him the cooks don’t speak English so he can’t make requests.

The ability to sit and watch the sunset just steps from the room is priceless. We were even able to pop back to the room to refill our drinks. That said... Yes, we knew it was July. Yes, we knew that our Standard Room wasn’t air conditioned. But the room never cooled down at night. Outside: lovely cool desert evenings. Inside: a sauna, so it was difficult to sleep. It wasn’t helped by there not being a working extractor fan for the shower, but we were grateful for the two desk fans (1 medium, 1 large) provided for the room. They made a big difference (You need to use both—one fan might be in the closet on arrival). Our room was in Powell Lodge, next to an ice machine, so in desperation I made a Wimbledon style ice pack for my head at one point. The 5* location was a massive advantage for early hiking starts, but starting the day with little sleep, was perhaps not so convenient. Our room packed a lot into a small space: a separate closet which contained a safe and a folding luggage rack. AND a long bench at the foot of the bed which could be used for luggage or for sitting on, plus a comfy chair. Unlike the North Rim Lodge, we could both sit down at the same time without someone sitting on the fridge. Luxury! They kindly provided a selection of teas and coffee, sweeteners and powdered creamer. We also used hot water from the coffee maker for other instant things we brought with us. In terms of expectations, I’d read about there not being many electrical outlets. That has been fixed! There were loads of sockets including USB as part of the lamp on the bedside table. Our room was well sound-proofed and we did not hear other guests’ conversations. We heard a few doors opening and closing, the same as any hotel, but didn’t need the earplugs that I’d packed. The bathroom was pretty tight space-wise, but had nice products including hair conditioner and body lotion. ($20 per bottle in the gift shop if you like. For people in rooms without showers, they had the same products in jumbo containers in the hallway facilities.) We were quite concerned about parking, but it turned out to be not a problem. To be fair, we were reluctant to relinquish our spot so near Powell Lodge, but we later passed hundreds of empty spaces in various lots around the South Rim when we availed of the free (accessible and air conditioned) shuttle bus to the scenic lookout points. On the one hand, how can I give 5 stars to somewhere we could barely sleep? At the same time, that view! (Not from the room, but from an under 1-minute walk away). We would stay there again, even in July. Little tip: I was sure that all the shops onsite would be expensive, but the Fountain sold huge cans of ice tea for $2. That’s less than in some supermarkets!

Great location, clean rooms. Can get bit noisy, but its still great. Food options are limited, so packup if you are a vegetarian

Stayed in one of the Bright Angel Camp "hiker" cabins with shared bath. I was very impressed with the size and amenities of the room, and the affordable price of the room just for giving up a private shower. Toilet and sink are in the room. The showers were just down the hall and always available and clean. I never had an issue getting one. Truly a high value room in a fabulous location! I even had a view of the grand canyon from my cabin!