USPL Reviews Provided by
Wander Camp Yellowstone
Not worth the money. Pay the same amount and stay at a hotel with bath/shower
User:
BrazilianBombera28 from: Boca Raton, Florida
Trip Type: Solo travel
Published Date: Sep, 14, 2024 Travel Date: Sep, 1, 2024 Rating: 3 This is definitely camping, NOT glamping. Very cute oversized cloth tepee with comfortable bed and modern pillows and chairs. If you are looking for a nice getaway and a true camping experience, this is it. Glamping accommodations include running water and electricity. This place is not that! I didn’t know I had the option to purchase a portable heater when booking my stay. I nearly froze the first night. Staff is friendly and prompt to respond to text. However, they are adamant about their refund policy. It rained my first night, the sound of rain on tepee was a cool experience but even with blankets and extra clothes, the 30 degree weather had me feeling uncomfortable. I requested a partial refund and was denied. You will get a text with your tent number right at 4p. Not a minute earlier or later. Shared bathroom/shower was clean but far away from tent. Was told by staff to drive to bathroom since it was so cold. This location is about an hr and a half from Yellowstone National Park and only a 20min ride from West Yellowstone airport. I like the set up and maybe fun to do it with friends & family. But to pack and bring everything you need while having to fly to location, personally not worth it. For the Same price, you can stay at hotel without all the fuss.
Raw Sewage and a refusal to refund - NOT worth it!
User:
Rose M from:
Published Date: Jul, 15, 2024 Travel Date: Jun, 1, 2024 Rating: 1 DO NOT STAY HERE! TLDR: Raw sewage flooded showers, they refuse to refund.
We stayed here for one night on a trip to Yellowstone, and because we had glamped and camped many times before, we thought we knew what to expect.
The tents themselves are fine, if absolutely minimal, only cots and bedding, no towels, no chairs, nothing else at all. The food truck wasn’t open at all, and we were told that they didn’t have anyone to run it. This was all ok, if not what we would expect from ‘glamping’ - we had our own towels, and found somewhere to eat a short drive away.
The bathrooms were terrible - significantly worse than you would find at an average campground. The shower didn’t have ‘running’ water, instead, they had pull chains, and each pull would release a spurt of cold water. There were around 6 cubicles, only 3 with showers, each had a sink, a foot-pump toilet, and a shower - and all of them were extremely dirty, but usable.
So far, it’s just a disappointing campground claiming to be ‘glamping’, but it was the morning that was truly awful. The shower cubicles are raised, above the tanks where the toilet sewage and grey water goes - and the campground didn’t have them pumped out. So in the morning, raw liquid sewage was overflowing, covering the toilet floors, and filling the shower pans - which meant that to shower, you would have to stand in three inches of raw liquid sewage! Even standing in the stalls to try and wash hands or brush teeth was disgusting - standing in sewage, trying not to vomit and to get out as fast as possible. The situation was the same in every single stall.
After we left, we reached out to try and get a refund - and at first, they seemed professional, wanted to have a phone call, and set up a time. They then did not call. We reached out again, and they set up a new time - and didn’t call. For several weeks now, we have been consistently reaching out, they reply to set up a call to ‘talk about a refund’, and then they do not call, and won’t give us a number to call.
This was not worth anywhere near the cost of it - and would be overpriced even if the showers were NOT flooded with raw sewage - which seems like it probably happens frequently, as they don’t seem surprised, and the camp is poorly run. It is not ‘glamping’, it is bare-bones camping, and the customer service is terrible.
Subratings:
- Rooms: 2
- Value: 1
- Sleep Quality: 2
- Location: 3
- Cleanliness: 1
- Service: 1
Glamping
User:
Maggie B from:
Published Date: May, 27, 2024 Travel Date: May, 1, 2024 Rating: 5 The tent was very clean and the staff was very helpful. I would pack some warm clothes if you are staying in the spring. The views from camp were amazing. There were several bathrooms and showers available. They were cleaned fairly regularly.
Subratings:
- Rooms: 4
- Value: 4
- Sleep Quality: 4
- Location: 5
- Cleanliness: 4
- Service: 5
Wander Camp fun
User:
anniebI4914QX from:
Published Date: May, 24, 2024 Travel Date: May, 1, 2024 Rating: 5 Having a great trip at Wander Camp Yellowstone! The beds and facilities are clean and well kept, and the scenery is beautiful! Would recommend to anyone wanting to be close to nature. Great sunset and sunrise views and very family friendly too.
DISASTER
User:
joaquin e from:
Published Date: Oct, 23, 2023 Travel Date: Oct, 1, 2023 Rating: 1 DISASTER. I made a reservation for my honeymoon at wandercamp, they canceled it a few days before the date and they still haven't given me a refund. No one answers my emails.
PLEASE CONTACT ME AS SOON AS POSSIBLE.
Subratings:
- Value: 1
- Location: 1
- Service: 1