The hotel is dated but that’s the case in most of the park lodges these days. But it’s all about the experience. The location is great tucked between the El Tovar and Bright Angel Lodge. Check in is at Bright Angel and gets very busy around three. There was only one receptionist. They were upgrading the computer system so it was a bit of a wait but I’m sure that will get resolved. We enjoyed the cocktail lounge and Arizona Steakhouse on the property. One very big negative is we could not get the AC to cool the room and we were there two nights. It was pretty miserable. But really what’s not to love about being in the National Park.

This is a cosy lodge at the south rim of Grand Canyon. Rooms overlook the rim and are basic in nature. You can just walk along the south rim of the canyon visiting various vantage points and is a short 50 metre walk to the El Tovar Hotel, the grand dame hotel of Grand Canyon. The bus stop is just in front of the hotel so it’s very convenient for exploring the area.

This lodge was actually much better than I expected from the reviews I had read. Yes it does look like it was decorated in the 1950's but our room was clean and was ideally located in the park. If the weather had cooperated (it was foggy and then snowed) we would have had great views from our room of the canyon. The beds could have been more comfortable, but the pillows and linens were okay. The major drawback was we had NO housekeeping, something no one (even our tour company) had told us. On asking I was told it was a "Covid policy"....hello?? It is now 2024 and I am not aware of any other places not offering daily housekeeping. Being right next to the Grand Canyon is the reason this places gets 4 stars. The location can't be beat!

I arrived at the office to check in for our two night stay at 2:45 pm. After waiting to be acknowledged by the desk clerk I told him I was there to check in. He informed me that I couldn’t check in till 3:00 pm or I would have to pay an early $20 check in fee. I told him that was unheard of and that I would wait till 3:00 pm to check in. I’m 82 years old and told him my Siatic nerve was hurting me and I sat down. At 3:00 pm he assigned me to room 16 I proceeded to find it. We drove around the area 3 times and couldn’t find it. We finally asked an employee where it was. When we found it, it was located in a court yard without easy access to park and unload our belongings. We noticed a handicapped room with parking right in front of it, so my wife went to the office to see if we could change the room. He told us no because we booked it through Expedia and he didn’t notice me limping when I was in the office. The Lodge had MANY empty rooms and it shouldn’t have been a problem switching rooms. Because of the lack of consideration by the desk clerk we won’t be staying here again, not to mention all the extra charges they will assess you for dogs, smoking, late fees and hidden fees tacked on to the price of a room. Malcom was the desk clerk when we checked in and he was not very accommodating. Lacks people skills ! Our stay was from Nov 2 & 3rd 2023. I’ve had two back surgeries and now have Siatic nerve problems !

Do not book if have disabled family member. No one explains how best to get disabked family member into ADA room. Only two handicapped parking spots in front and entering the building the handicapped room 6211 is up few steps down the hall hall then down steps. Room smelled like sewage and when reported this finally a nice man came and sprayed room and would not leave deodorizer. DoNot advise anyone to stay here.